Emory Healthcare Patient Care Assistant, Transplant, 7a-7:30p in Atlanta, Georgia
Job Title Patient Care Assistant, Transplant, 7a-7:30p
Job Requisition ID 73017BR
Operating Unit/Division Emory University Hospital
Campus Location Emory University Hospital
Department 360315:EUH Transplant Med Surg 7G
Full/Part Time Full-Time
Work Shift Day/Evening
Specific Work Hours 7 AM - 7:30 PM
PRN Position? No
Job Description Performs a variety of duties involved in the coordination of services for a patient/family during a visits to Emory Healthcare outpatient clinics. Maintains close working relationship with other departments to ensure effective communication of important issues, identifies problems and troubleshoots to facilitate patient care and follow-up. Assists with message retrieval from Lotus Notes and triage per provider and nursing request. Obtains necessary demographics and insurance information. Assists patient with billing questions and directs to Patient Financial Services or Facility Administrator as appropriate. Provides information to patients on such matters as services, charges and treatment procedures as directed. Demonstrates GVALHI customer service and teamwork consistently. Demonstrates understanding and compliance with HIPAA privacy practices. Collects co-pay and other monies due per Patient Financial Services. Balances charge and payment batches at the end of each day. Enters charges and payments into IDX system. Enters global consent in IDX if not previously completed. Maintains supply of necessary forms and supplies. Coordinates basic maintenance of office equipment (fax, copier, printers, etc). Performs other related duties as required. This role encompasses administrative, secretarial, financial, and other non-medical services.
MINIMUM QUALIFICATIONS: Associate's degree, medical office, or medical assistant training preferred. Knowledge of medical terminology is beneficial. Two years of healthcare experience required. Degree can be substituted for experience.
PHYSICAL REQUIREMENTS (MediumMax 25lbs): up to 25 lbs, 0-33% of the work day (occasionally); 11-25 lbs, 34-66% of the workday (frequently); 01-10 lbs, 67-100% of the workday (constantly); Lifting 25 lbs max; Carrying of objects up to 25 lbs; Occasional to frequent standing & walking, Occasional sitting, Close eye work (computers, typing, reading, writing), Physical demands may vary depending on assigned work area and work tasks.
ENVIRONMENTAL FACTORS: Factors affecting environment conditions may vary depending on the assigned work area and tasks. Environmental exposures include, but are not limited to: Blood-borne pathogen exposure Bio-hazardous waste Chemicals/gases/fumes/vapors Communicable diseases Electrical shock, Floor Surfaces, Hot/Cold Temperatures, Indoor/Outdoor conditions, Latex, Lighting, Patient care/handling injuries, Radiation, Shift work, Travel may be required. Use of personal protective equipment, including respirators, environmental conditions may vary depending on assigned work area and work tasks.
Minimum Hourly Rate $ 13.98
Minimum Annual Rate $ 29078.4
Midpoint Hourly Rate $ 17.97
Midpoint Annual Rate $ 37377.6
EEO/AA/Individuals with Disabilities/Veteran Employer