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Discover Your Career at Emory University

Emory University is a leading research university that fosters excellence and attracts world-class talent to innovate today and prepare leaders for the future. We welcome candidates who can contribute to the diversity and excellence of our academic community.

Description

JOB DESCRIPTION:

• Installs, maintains, and monitors one or more multi-platform operating systems, utilities, and related software to meet organizational needs.

• Supports the availability, integrity, and reliability of assigned systems.

• Supports day-to-day activities for the Slate CRM used by the Office of Admission.

• Coordinates the intake of data and documents from multiple application, score, and transcript services and data integration with multiple campus systems.

• Collaborates with other technical/data team members and office stakeholders to develop protocols and processes to support new outreach and recruiting initiatives.

• Builds reports and queries to support operational, recruiting, and selection efforts.

• Participates in continuous improvement efforts by identifying user needs and researching potential solutions.

• Perform system configuration, maintenance, enhancement, and quality control processes for online applications, from submission through decision release.

• Creates documentation and training to ensure consistency and data integrity.

• Provides support of Slate's functionality in the areas of applications, event management, queries, form development, document management, communications, workflow maintenance, data uploads and general record maintenance.

• Leverages knowledge of data and admissions processes to provide analyze and improve office processes.

• Performs other duties as required.

MINIMUM QUALIFICATIONS:

• Three years of operating systems analysis/administration experience OR a bachelor's degree and one year of operating systems analysis/administration experience.

PREFERRED QUALIFICATIONS:

• Technical experience with CRM and student information systems. Experience with Technolutions Slate strongly preferred.

• Excellent customer service and communication skills.

• Experience in higher ed enrollment strongly preferred.

NOTE: Position tasks are generally required to be performed in-person at an Emory University location. Remote work from home day options may be granted at department discretion. Emory reserves the right to change remote work status with notice to employee.

Emory Supports a Diverse and Inclusive Culture

Emory University is dedicated to providing equal opportunities and equal access to all individuals regardless of race, color, religion, ethnic or national origin, gender, genetic information, age, disability, sexual orientation, gender identity, gender expression, and veteran's status. Emory University does not discriminate in admissions, educational programs, or employment on the basis of any factor stated above or prohibited under applicable law. Students, faculty, and staff are assured of participation in University programs and in the use of facilities without such discrimination. Emory University complies with Executive Order 11246, as amended, Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veteran's Readjustment Assistance Act, and applicable executive orders, federal and state regulations regarding nondiscrimination, equal opportunity and affirmative action. Emory University is committed to achieving a diverse workforce through application of its affirmative action, equal opportunity and nondiscrimination policy in all aspects of employment including recruitment, hiring, promotions, transfers, discipline, terminations, wage and salary administration, benefits, and training. Inquiries regarding this policy should be directed to the Emory University Department of Equity and Inclusion, 201 Dowman Drive, Administration Building, Atlanta, GA 30322.

Emory University is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. To request this document in an alternate format or to request a reasonable accommodation, please contact the Department of Accessibility Services at 404-727-9877 (V) | 404-712-2049 (TDD). Please note that one week advance notice is preferred.

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Job Number 113105

Job Type Regular Full-Time

Division EVP Provost Academic Affairs

Department Admissions Undergraduate

This position may involve the following Health and Safety issues: Not Applicable

Job Category Information Technology

Campus Location (For Posting) : City Atlanta

Location : Name Emory Campus-Clifton Corridor