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Emory Healthcare/Emory University Admissions Analyst - Candler in Atlanta, Georgia

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Description

The Admissions Analyst at the Candler School of Theology reports to the Assistant Director of Admissions – Operations and Communications and is responsible for data reporting and analysis in the Candler Office of Admissions and Financial Aid, along with providing operational support.

JOB DESCRIPTION:

  • Manages the admissions process and maintenance of admissions, statistical, demographic and business records and data to ensure effective and efficient operations.

  • Manages data testing process and ensures accurate data is maintained.

  • Develops and maintains policies and procedures for the admissions process including, but not limited to, Customer Relationship Management (CRM) or a related system.

  • Leads efforts to identify and implement new processes or process improvements to maximize efficiency and to provide accurate, timely, and customer-focused responses to inquiries.

  • Uses data from enrollment management and related systems to advance the admissions strategy in driving prospects to complete the application process.

  • Completes extensive data analysis to review prospect trends and make recommendations.

  • Assists in training new users on systems and implementing new initiatives in the enrollment management or related system.

  • Assists with recruitment and other student services projects and activities as needed.

  • Performs related responsibilities as required.

DETAILED JOB DESCRIPTION:

  • Create and maintain weekly/monthly/annual admissions data reports

  • Update and assist in maintaining accurate records in Student Information System (OPUS)

  • Support Assistant Director of Operations and Communications and Assistant Dean of Admissions on data analysis, insight integration, and projections

  • Provide support for the office’s use of Slate Customer Relationship Management (CRM) system

  • Assist in maintaining the communication series in CRM and mailings

  • Manage user side admissions interfaces, including admitted student checklists, incoming student portal, and Zendesk

  • Maintain registration and pre-event communication for on campus recruitment events

  • Manage campus visits including, but not limited to, room reservations, food orders, digital registration mailing, etc.

  • Pull budget and transaction reports out of Emory’s financial systems and reformat or add additional analysis, as necessary, for presentation to the admissions team Office Administration

  • Staff the front desk in the Candler admission suite, greet guests, in person or via phone, and direct them to resources, as appropriate.

  • Proactively build rapport with current and prospective students, provide information about the Candler resources available to help them.

  • Respond to prospective student inquiries, including the admissions and financial aid listservs, in a timely and effective manner, as appropriate, or direct the individual to the appropriate admissions staff person for assistance.

  • Process travel and expense reports and payment requests on behalf of the Candler admissions team via Emory’s Compass and Emory Express systems; process Candler sponsorships and conference registrations

  • Book travel and accommodations for conference and event guests, faculty, and students

  • Order supplies and equipment for the admissions office.

  • Support Candler event preparations.

  • Supplemental support for Candler’s student employment program.

MINIMUM QUALIFICATIONS:

  • Bachelor's degree and one year of admissions, academic services, data management or analysis, web development, training or related experience or an equivalent combination of education, training and experience.

  • Proficient with Microsoft Office applications. Strong Excel skills, including proficiency with sorting, advanced filtering and some knowledge of queries.

  • A basic knowledge of website development or maintenance applications.

NOTE: Position tasks are generally required to be performed in-person at an Emory University location. Remote work from home day options may be granted at department discretion. Emory reserves the right to change remote work status with notice to employee.

Emory Supports a Diverse and Inclusive Culture

To ensure the safety of our campus community, the COVID-19 vaccine is required. For more information on the University and Hospital policies and potential exemptions, please see our website.

Emory University is dedicated to providing equal opportunities and equal access to all individuals regardless of race, color, religion, ethnic or national origin, gender, genetic information, age, disability, sexual orientation, gender identity, gender expression, and veteran's status. Emory University does not discriminate in admissions, educational programs, or employment on the basis of any factor stated above or prohibited under applicable law. Students, faculty, and staff are assured of participation in University programs and in the use of facilities without such discrimination. Emory University complies with Executive Order 11246, as amended, Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veteran's Readjustment Assistance Act, and applicable executive orders, federal and state regulations regarding nondiscrimination, equal opportunity and affirmative action. Emory University is committed to achieving a diverse workforce through application of its affirmative action, equal opportunity and nondiscrimination policy in all aspects of employment including recruitment, hiring, promotions, transfers, discipline, terminations, wage and salary administration, benefits, and training. Inquiries regarding this policy should be directed to the Emory University Department of Equity and Inclusion, 201 Dowman Drive, Administration Building, Atlanta, GA 30322. Telephone: 404-727-9867 (V) | 404-712-2049 (TDD).

Emory University is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. To request this document in an alternate format or to request a reasonable accommodation, please contact the Department of Accessibility Services at 404-727-9877 (V) | 404-712-2049 (TDD). Please note that one week advance notice is preferred.

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Job Number 92623

Job Type Regular Full-Time

Division Candler School Of Theology

Department Candler School Of Theology

This position may involve the following Health and Safety issues: Not Applicable

Job Category Admissions & Student Life

Campus Location (For Posting) : City Atlanta

Location : Name Emory Campus-Clifton Corridor

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