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Emory Healthcare/Emory University Associate Director of Programs (Academic Affairs and Enrollment Operations) in Atlanta, Georgia



Directs the strategic planning, development, and implementation of program. Collaborates with representatives from private, government, and international agencies. Represents the program in various national and international fora. Conducts research, designs new initiatives, writes publishable articles and papers, collaborates with others, and designs programs. May supervise staff.


Bachelor's degree in field related to specific program as indicated and five years program related experience, or equivalent combination of experience, education, and training. Master's degree preferred.

Additional Details

This position is within the Rollins School of Public Health Office of Admission and Student Services. This office serves over 1100 graduate professional students primarily in the master’s program and provides some support for the doctoral program housed under the Laney Graduate School. The school is co-located in two adjoining buildings, The Grace Crum Rollins Building and the Claudia Nance Rollins Building with a third building to be completed in 2022, the R. Randall Rollins Building. RSPH is currently ranked #5 nationally through US News & World Report.

Primary responsibilities include:

  • Supports academic leadership through effective tactical guidance around academic policies & procedures, retention, enrollment operations and academic support services.

  • Oversees registration, course scheduling process across 6 departments and distance learning program

  • Champions change management initiatives in the spirit of process improvement

  • Supervises professional staff with attention to professional development of unit

  • Ensures compliance with federal and university policies

  • Custodian for student records and record retention policies

  • Manages financial aid postings and scholarships for continuing students and supports efforts around financial literacy and insecurity

  • Provides leadership and oversight for student academic support services, including tutoring and writing support

  • Manages facilities utilization and assignments for classroom instructional space

  • Training and communication on policies, procedures or practices for faculty, staff and students

  • Supports academic advisement through development of best practices modalities

  • Serves as liaison with central enrollment services offices including Registrar, Student Financial Services and Financial Aid

  • Assists senior administration with managing the course evaluation process

  • Assists with the development of a robust platform for managing and analyzing indicators of school effectiveness including oversight of annual reporting

  • Provides input and support for the implementation of Interfolio (a faculty activity reporting system) at RSPH

Preferred Qualifications

  • A minimum of 7-10 years academic/enrollment related advising experience, preferably in a graduate professional school

  • Innovative thinker with demonstrated experience in enhancing processes/procedures/systems

  • Demonstrated ability to lead and coordinate others

  • Excellent problem-solving and troubleshooting skills

  • Collaborative individual with proven ability to work with a diverse group of stakeholders, including faculty, staff and students

  • Conflict resolution and negotiation skills

  • Experience working with graduate level and dual enrollment students

  • Experience with the development of new academic programs

  • Attention to detail with the ability to navigate from a big picture perspective

  • Systems experience in Peoplesoft Student Administration, R25, Courseleaf, Excel and other related software

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Job Number 35822

Job Type Regular Full-Time

Division School Of Public Health

Department SPH: Student Services

This position may involve the following Health and Safety issues: Not Applicable

Job Category Business Operations