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Emory Healthcare/Emory University Behavioral Health Care Manager, Full Time, 8a - 5p in Atlanta, Georgia


At Emory Healthcare, we integrate science and caring to change the face of health care. Our team members are courageous individuals who are willing to challenge the status quo and help find solutions to complex problems. We’re empowered to influence change for, and with, our patients, their families, the community and each other.

As one of the leading academic medical systems, we’re eager to share what we learn with hospitals around the country, and the world. We’ve got the backing, knowledge, experience and permission to lead the way in developing new and better approaches to preventing and treating disease, and our patients get treatments years before anyone else.

We’re defining a new standard of care for humankind. Are YOU ready to join us?



  • The Behavioral Health Care Manager (BHCM) will be a core member of a collaborative care team that includes the patient's medical provider (PCP) and psychiatric consultant in supporting the coordinated management of psychiatric conditions within a primary care setting.

  • The primary responsibilities of the BHCM within this team are to screen and assess patients for common mental health and substance abuse disorders in primary care.

  • Facilitate patient engagement and follow-up care.

  • Systematically track treatment response and monitor patients (in person or by telephone) for changes in clinical symptoms and treatment side effects or complications.

  • Track patient follow up and clinical outcomes using a registry.

  • Document in-person and telephone encounters in the registry and use the system to identify and re-engage patients.

  • Document patient progress and treatment recommendations in EHR and other required systems so as to be shared with medical providers, psychiatric consultant, and other treating providers.

  • Provide brief psychotherapeutic interventions using evidence-based techniques such as cognitive behavioral therapy (CBT)/behavioral activation, problem-solving treatment, motivational interviewing, or other treatments as appropriate.

  • Provide patient education about common mental health and substance abuse disorders and the available treatment options.

  • Support psychotropic medication management as prescribed by medical providers, by monitoring and communicating issues around treatment adherence, side-effects, and effectiveness of treatment.

  • Develop and complete relapse prevention self-management plan with patients who have achieved their treatment goals and are soon to be discharged from the caseload.

  • Provide or facilitate in-clinic or outside referrals to evidence-based psychosocial treatments (e.g. problem-solving treatment or behavioral activation) as clinically indicated.

  • Facilitate referrals for clinically indicated services outside of the organization (e.g., vocational rehabilitation, mental health specialty care, substance abuse treatment).

  • Facilitate treatment plan changes for patients who are not improving as expected in consultation with the medical provider and the psychiatric consultant and who may need more intensive or more specialized mental health care.

  • Dually participate in collaborative care / integrative behavioral health with both Primary Care and Psychiatry.

  • Participate in regularly scheduled (usually weekly) caseload consultation with a psychiatric consultant and communicate resulting treatment recommendations to the patient's medical provider.

  • Consultations will focus on patients new to the caseload and those who are not improving as expected under the current treatment plan.

  • Case reviews may be conducted by telephone, video, or in person.

  • This role will also require developing skills in population-based health management, such as the implementation of measurement-based behavioral health metrics, as well as the conduct of clinical research under a supervising physician.


  • Master's Degree, completed certificate/degree program in social work, counseling or equivalent.

  • Well suited applicants will have at least 2-years' experience in providing psychotherapy or counseling in a mental health or primary care setting.

  • Strong applicants will have experience with primary care-based behavioral health or similar collaborative care models and interest/background in health psychology.

  • Further experience in addiction counseling or chemical dependency treatment preferred.

  • Current licensure to provide therapy or counseling services in the state of Georgia. LMHC, LMFC, LCSW, LPC, PsyD or related field licensure.

  • Basic Life Support certification (includes CPR) or attain within 30 days.


(Medium) 20-50 lbs; 0-33% of the work day (occasionally); 11-25 lbs, 34-66% of the workday (frequently); 01-10 lbs, 67-100% of the workday (constantly); Lifting 50 lbs max; Carrying of objects up to 25 lbs; Occasional to frequent standing & walking, Occasional sitting, Close eye work (computers, typing, reading, writing), Physical demands may vary depending on assigned work area and work tasks.


Factors affecting environment conditions may vary depending on the assigned work area and tasks. Environmental exposures include, but are not limited to: Blood-borne pathogen exposure; Bio-hazardous waste Chemicals/gases/fumes/vapors; Communicable diseases; Electrical shock; Floor Surfaces; Hot/Cold Temperatures; Indoor/Outdoor conditions; Latex; Lighting; Patient care/handling injuries; Radiation; Shift work; Travel may be required; Use of personal protective equipment, including respirators; environmental conditions may vary depending on assigned work area and work tasks.

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Division The Emory Clinic

Campus Location Atlanta, GA, 30342

Campus Location US-GA-Atlanta


Job Type Regular Full-Time

Job Number 70177

Job Category Behavioral Health, Counseling & Clergy

Schedule 8a-5p

Standard Hours 40 Hours

Emory Healthcare is an Equal Employment Opportunity employer committed to providing equal opportunity in all of its employment practices and decisions. Emory Healthcare prohibits discrimination, harassment, and retaliation in employment based on race, color, religion, national origin, sex, sexual orientation, gender identity or expression, pregnancy, age (40 and over), disability, citizenship, genetic information, service in the uniformed services, veteran status or any other classification protected by applicable federal, state, or local law.