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Emory Healthcare/Emory University Business Analyst I -Student Services/Enrollment Services in Atlanta, Georgia

Discover Your Career at Emory University

Emory University is a leading research university that fosters excellence and attracts world-class talent to innovate today and prepare leaders for the future.We welcome candidates who can contribute to the diversity and excellence of our academic community.


This position will involve training in both RSPH Enrollment services topics, Admissions/Student Services systems and process, OPUS.Additional training within six months will include OPUS Advanced Training and Slate. About-Rollins School of Public Health (RSPH) is Emory University’s largest professional school with more than 1250 students enrolled in any year. The Office of Admissions and Student Services is the comprehensive student support office and comprises teams of Admissions, Student Engagement, Enrollment Services, and Career Development. This position primarily supports the Enrollment Services team with opportunities to engage and serve other teams within Admissions and Student Services. Evaluates systems and processes related to financial aid/scholarship, academic standing, course pre-registration, course evaluation, and other academic operations. Executes functions related to above systems and processes.

Creates and enhances systems and workflow utilizing technology. Serves as the liaison between functional and technical support. Responsible to communicate systems and processes to internal and external stakeholders. Liaises with the student information systems team to share best practices and align processes. Represents ES a part of the systems inventory/development group.Manage and implementing solutions to support academic operations and the student/faculty experience such as course evaluation (Evaluation Kit), Interfolio, etc. Oversees, monitors, and responds to request for data for University, School, Academic Departments and Accrediting Agencies.


  • Supports efforts to ensure that information systems support departmental objectives and information management needs.

  • Works closely with departmental customers to conduct business analysis and identify business objectives and requirements. Collects information to assist in the development of technology plans and strategies.

  • Assists in planning and implementing systems related projects.

  • Supports customer satisfaction by monitoring the delivery of ongoing information services to designated clients.


  • Five years of position specific subject matter knowledge and/or experience in planning and applying information technology to one or more business functions OR a bachelor's degree and three years of position specific subject matter knowledge and/or experience in planning and applying information technology to one or more business functions.


  • Experience with a CRM(s) such as Slate and SalesForce for process improvement

  • Experience with Student Information System such as PeopleSoft SA, Banner, etc. including query development, report creation, and tracking curricular requirements.

  • Experience with Classroom Management Software such as Canvas or Blackboard and general principles of instructional design.

  • Experience with program evaluation and data analysis including functional software knowledge in excel, SAS, SPSS, etc.

  • Experience in Graduate/Professional School Academic Affairs and/or Curriculum Development

  • Excellent interpersonal relationship skills.

  • Prior training experience helpful.

NOTE: This role will be granted the opportunity to work from home regularly but must be able to commute to Emory University location as needed. Emory reserves the right to change this status with notice to employee.

Emory Supports a Diverse and Inclusive Culture

To ensure the safety of our campus community, all unvaccinated faculty and staff are currently required to get a weekly screening test for COVID-19.

Emory University is dedicated to providing equal opportunities and equal access to all individuals regardless of race, color, religion, ethnic or national origin, gender, genetic information, age, disability, sexual orientation, gender identity, gender expression, and veteran's status. Emory University does not discriminate in admissions, educational programs, or employment on the basis of any factor stated above or prohibited under applicable law. Students, faculty, and staff are assured of participation in University programs and in the use of facilities without such discrimination. Emory University complies with Executive Order 11246, as amended, Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veteran's Readjustment Assistance Act, and applicable executive orders, federal and state regulations regarding nondiscrimination, equal opportunity and affirmative action. Emory University is committed to achieving a diverse workforce through application of its affirmative action, equal opportunity and nondiscrimination policy in all aspects of employment including recruitment, hiring, promotions, transfers, discipline, terminations, wage and salary administration, benefits, and training. Inquiries regarding this policy should be directed to the Emory University Department of Equity and Inclusion, 201 Dowman Drive, Administration Building, Atlanta, GA 30322. Telephone: 404-727-9867 (V) | 404-712-2049 (TDD).

Emory University is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. To request this document in an alternate format or to request a reasonable accommodation, please contact the Department of Accessibility Services at 404-727-9877 (V) | 404-712-2049 (TDD). Please note that one week advance notice is preferred.

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Job Number 71432

Job Type Regular Full-Time

Division School Of Public Health

Department SPH: Student Services

This position may involve the following Health and Safety issues: Not Applicable

Job Category Information Technology

Location : Name Emory Campus-Clifton Corridor

Campus Location (For Posting) : Location US-GA-Atlanta