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Emory Healthcare/Emory University Business Analyst III, Laney Graduate School in Atlanta, Georgia

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Emory University is a leading research university that fosters excellence and attracts world-class talent to innovate today and prepare leaders for the future. We welcome candidates who can contribute to the diversity and excellence of our academic community.


Reporting to the Associate Dean of Academic Operations, the Information Systems and Business Analyst for Laney Graduate School develops and maintains a reliable data operations and reporting environment supporting the major divisions of the LGS, with emphasis on enrollment and records, student affairs, and planning and evaluation. Works with LGS staff, University data systems to collect, maintain, retrieve and analyze data to support ongoing processes, planning, evaluation, and decision-making.


  • Leads efforts to ensure that information systems support enterprise mission and objectives.

  • Works closely with departmental customers and administration to conduct business analysis and identify business objectives and requirements.

  • Coordinates the development of technology plans and strategies.

  • Manages, from a client business perspective, related systems projects.

  • Ensures a high level of client satisfaction by monitoring the delivery of ongoing information systems to the enterprise.

  • Performs related responsibilities as required.


  • Using University data structures, provides research, reports and analyses to support ongoing and recurring processes, short-term decision-making, and long-term planning and evaluation.

  • This includes working with LGS staff to define and produce standard reports and benchmark data as well as to develop data for strategic planning projects.

  • Manages database components of LGS CRM systems to ensure that those systems serve functional and analytical goals for LGS and are appropriately aligned and coordinated with University systems of record.

  • Serves as central contact and provides overall management for end user training and functional development of LGS CRM system and other data related systems.

  • Manages reporting of LGS student data through various channels – website displays, external reports, and more.

  • Coordinates efforts to plan for LGS data operations, quality, and reporting.

  • This includes (a) conceptualizing and guiding LGS’s efforts to balance in-house efforts to produce data, reports and analysis with central University needs, policies, and resources, as well as with external reporting requirements; and (b) identifying best practices and making recommendations about aligning business practices with software and other resources.

  • Serves as the central contact for LGS student data, both internally and in relation to the University’s central offices.

  • Serves as LGS liaison to the University PeopleSoft Student Support team, to other University data and technology entities as appropriate, and to vendors in data systems areas.

  • May supervise staff, as assigned.


  • A bachelor's degree and eight years of position specific subject matter knowledge and/or experience in planning and applying information technology to one or more business function or an equivalent combination of education, training and experience.


  • Experience managing and using complex databases, CRM systems and data visualization software.

  • Experience with data driven decision guidance and program evaluation, including a basic knowledge of statistics and related software (e.g., SPSS, R, STATA).

  • Record of working in complex data environments, preferably with PeopleSoft systems, and of analyzing business requirements and aligning them with appropriate software and other resources.

  • Record of working effectively with data systems and practices with staff and end users at many levels of sophistication with regard to software, quality control procedures, data documentation, and the business processes in which the data belong.

  • 7-10 years of experience managing complex data and analysis systems for complex organizations, including a record of building a data environment and data management system within a complex structure, and of designing and implementing quality control systems.

  • Experience in higher education at the graduate level is strongly preferred.

  • Master’s degree in relevant field, or Bachelor’s degree with subsequent training and additional experience.

NOTE: This role will be granted the opportunity to work from home regularly but must be able to commute to Emory University on a flexible weekly schedule based upon business needs. Schedule is based on agreed upon guidelines of department of work. Emory reserves the right to change remote work status with notice to employee.

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To ensure the safety of our campus community, the COVID-19 vaccine is required. For more information on the University and Hospital policies and potential exemptions, please see our website.

Emory University is dedicated to providing equal opportunities and equal access to all individuals regardless of race, color, religion, ethnic or national origin, gender, genetic information, age, disability, sexual orientation, gender identity, gender expression, and veteran's status. Emory University does not discriminate in admissions, educational programs, or employment on the basis of any factor stated above or prohibited under applicable law. Students, faculty, and staff are assured of participation in University programs and in the use of facilities without such discrimination. Emory University complies with Executive Order 11246, as amended, Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veteran's Readjustment Assistance Act, and applicable executive orders, federal and state regulations regarding nondiscrimination, equal opportunity and affirmative action. Emory University is committed to achieving a diverse workforce through application of its affirmative action, equal opportunity and nondiscrimination policy in all aspects of employment including recruitment, hiring, promotions, transfers, discipline, terminations, wage and salary administration, benefits, and training. Inquiries regarding this policy should be directed to the Emory University Department of Equity and Inclusion, 201 Dowman Drive, Administration Building, Atlanta, GA 30322.

Emory University is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. To request this document in an alternate format or to request a reasonable accommodation, please contact the Department of Accessibility Services at 404-727-9877 (V) | 404-712-2049 (TDD). Please note that one week advance notice is preferred.

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Job Number 100642

Job Type Regular Full-Time

Division Graduate School

Department GRS: Admissions & Academic Ops

This position may involve the following Health and Safety issues: Not Applicable

Job Category Information Technology

Campus Location (For Posting) : City Atlanta

Location : Name Emory Campus-Clifton Corridor