View All Jobs/Careers

Mobile emory-healthcare Logo

Job Information

Emory Healthcare/Emory University Director, Process & Standards (Facilities Management) in Atlanta, Georgia

Discover Your Career at Emory University

Emory University is a leading research university that fosters excellence and attracts world-class talent to innovate today and prepare leaders for the future. We welcome candidates who can contribute to the diversity and excellence of our academic community.


Reporting to the AVP of Facilities Management, the Director of Process and Standards is responsible for identifying and supporting the implementation of industry best practices.


  • This best practice implementation includes all trades across the facilities management organization including elevator maintenance, emergency generator, auto transfer switch service, chiller operations, boiler operation, building management systems, ground and roadway support, building residential services, building trade operations, etc.

  • Responsible for the development and / or the continued management of the following programs: Asset Management, Warranty Management, Equipment Repair vs Replace Tool, and the Facility Conditions Assessment Program.

  • Works closely with Critical Emergency Preparedness and Response (CEPAR) to ensure that when an emergency response is initiated, the teams provide best in class response to help resolve a crisis condition.

  • Provides strategic direction for operations, maintenance, safety, environmental and customer relations issues.

  • Vested with overall responsibility, authority, accountability, and application, to create and help implement standard operating procedures which provides continuity of policy and procedures and ensures effective cross functional coordination across all business lines of Facilities Management and Campus Services.

  • Plans, administers, and monitors the department's capital equipment, operations, and personnel budgets. Provides prioritized input to the Major Maintenance & Repair Program.

  • Develops short and long-term organizational goals in support the Campus Service and Emory mission.

  • Hires, trains, supervises, and evaluates staff. Coordinates with the Director of Exterior Services, Sr. Director of Operations and Maintenance, Sr. Director of Energy and Utilities, and the Sr. Director of Building and Residential Services where cross functional requirements impact one another.

  • Conducts routine customer stakeholder meetings to determine service level performance goals are being met. Performs related responsibilities as required.


  • A bachelor's degree in facilities management, engineering, architecture, business administration or a related field, and seven years of experience in facilities management which includes budget management experience, OR an equivalent combination of education, training, and experience.

  • A thorough knowledge of asset management systems, work control methods, and various building system components.

  • The ability to read blueprints. Positions within this classification may require a valid Georgia driver's license and an insurable driving record.

  • Thorough knowledge of various computer software applications, input and extraction of data, use of spreadsheet and report writing programs, which includes the ability to produce key performance indicator (KPI) and status reports.

  • Must be able to analyze trends, evaluate and interpret results, and prepare reasonable solutions to modify current processes or make recommended changes across all business lines within Facilities Management.

  • Capable of articulating thoughts and ideas persuasively and preparing clear and professional oral presentations, written reports and briefings.

NOTE: Position tasks are required to be performed in-person at an Emory University location; working remote is not an option. Emory reserves the right to change this status with notice to employee.

Emory Supports a Diverse and Inclusive Culture

To ensure the safety of our campus community, the COVID-19 vaccine is required. For more information on the University and Hospital policies and potential exemptions, please see our website.

Emory University is dedicated to providing equal opportunities and equal access to all individuals regardless of race, color, religion, ethnic or national origin, gender, genetic information, age, disability, sexual orientation, gender identity, gender expression, and veteran's status. Emory University does not discriminate in admissions, educational programs, or employment on the basis of any factor stated above or prohibited under applicable law. Students, faculty, and staff are assured of participation in University programs and in the use of facilities without such discrimination. Emory University complies with Executive Order 11246, as amended, Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veteran's Readjustment Assistance Act, and applicable executive orders, federal and state regulations regarding nondiscrimination, equal opportunity and affirmative action. Emory University is committed to achieving a diverse workforce through application of its affirmative action, equal opportunity and nondiscrimination policy in all aspects of employment including recruitment, hiring, promotions, transfers, discipline, terminations, wage and salary administration, benefits, and training. Inquiries regarding this policy should be directed to the Emory University Department of Equity and Inclusion, 201 Dowman Drive, Administration Building, Atlanta, GA 30322.

Emory University is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. To request this document in an alternate format or to request a reasonable accommodation, please contact the Department of Accessibility Services at 404-727-9877 (V) | 404-712-2049 (TDD). Please note that one week advance notice is preferred.

Connect With Us!

Connect with us for general consideration!

Job Number 87908

Job Type Regular Full-Time

Division Campus Services


This position may involve the following Health and Safety issues: Not Applicable

Job Category Facility Support & Building Maintenance

Campus Location (For Posting) : City Atlanta

Location : Name Briarcliff Campus