Emory University Educational Analyst I in Atlanta, Georgia


Job Requisition ID:



737005:SOM: Psych: Autism Center

Job Description:

JOB DESCRIPTION: Supports departmental efforts that benefit the teaching and learning mission of the University. Acts as an information and consulting resource working with faculty, students and academic staff to inform them of the capabilities of Emory's Information Technology systems and infrastructure. Works closely with faculty, staff and students to conduct analysis of instructional and learning requirements and assists in developing plans and strategies to meet those requirements.

Assists in planning and implements education-related projects. Utilizes incident and service request software to manage and track support calls and tickets; interacts with customers and determines how to resolve technical issues. Communicates and collaborates with the Service Desk to teach them how to provide support. Provides input to help improve processes for effective and efficient response. Analyzes customer requests to determine best courses of action, resolve issues, answer questions efficiently, and improve processes for meeting future requests. Designs, writes course content and teaches training classes and workshops to provide users with numerous support tools and functions. Reviews training effectiveness to implement improvements. Teaches courses and workshops on educational topics and application features, providing expertise for tools based on users' needs.

Meets with faculty to identify key learning objectives for courses; devises a plan for how to design the content and make it available online. Conducts individual and departmental consultations to provide teaching suggestions for meeting required outcomes. Develops and writes step-by-step documents, videos and web-based guides to support the user community and promote self-service. Utilizes web development software to upload Emory-specific guides and service resources. Writes and edits self-help documentation and videos for the UTS knowledge management system. Analyzes and tests system upgrades to identify issues and upgrade inconsistencies. Analyzes and tests QA environments and system patches to make preparations for deployment to production. Analyzes and tests upgrades to ensure application functionality and stability. Performs related responsibilities as required.

MINIMUM QUALIFICATIONS: A bachelor's degree and one year of instructional, academic technology support or related experience OR an equivalent combination of education, training and experience.

Operating Unit/Division:

School Of Medicine

Job Title:

Educational Analyst I

This position involves::

Not Applicable

Preferred Qualifications:

Master’s in education, psychology, counseling, behavior analysis, or related field

Full/Part Time:




Minimum Hourly Rate $:


Midpoint Hourly Rate $:


Minimum Annual Rate $:


Midpoint Annual Rate $:


Additional Job Details:

Provides educational consultation to school systems and families supporting the educational and life skills goals of children and young adults with autism spectrum disorder; provides social-emotional, vocational and transition assessments of adolescents and young adults with autism spectrum disorder; provides training for community professionals and families on autism spectrum disorder; prepares educational and vocational reports and interprets assessment results; makes referrals to mental health and behavioral health professionals and related services as needed; coordinates transition focused pilot projects for adolescents and young adults with autism spectrum disorder; supervises trainees and engages in medical professional training activities; may present research and program evaluation at conferences.

Emory University is an equal opportunity/equal access/affirmative action employer fully committed to achieving a diverse workforce and complies with all applicable Federal and Georgia State laws, regulations, and executive orders regarding nondiscrimination and affirmative action in its programs and activities. Emory University does not discriminate on the basis of race, color, religion, ethnic or national origin, gender, genetic information, age, disability, sexual orientation, gender identity, gender expression, and veteran's status. Inquiries about this statement should be directed to the Office of Equity and Inclusion, 201 Dowman Drive, Administration Bldg, Atlanta, GA 30322.