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Emory University is a leading research university that fosters excellence and attracts world-class talent to innovate today and prepare leaders for the future. We welcome candidates who can contribute to the diversity and excellence of our academic community.

Description

This position is a functional support role for the 9.2 PeopleSoft Campus Solutions Student Records and Academic Advising modules and requires experience in business analysis, training, and systems support. This candidate will act in support of the Office of the University Registrar and many offices integrating with student data as well as working closely with the Libraries and Information Technology Division.

Position only used in the direct management of enterprise-wide PeopleSoft, Human Resources, student and financial systems. Coordinates efforts to ensure that the Enterprise PeopleSoft systems and third-party integrated systems support departmental objectives and information management needs. Promotes and facilitates new functionality or applications through collaboration with University departments. Analyzes business processes, procedures and functions, organizational structures, data collection methods and workflow and audit requirements to determine areas of improvement in processes and system functionality. Supports the federal reporting and strategic planning needs of the University and its departments.

Designs, configures, develops, tests and implements approved applications using delivered PeopleSoft tools and functionality, including but not limited to, PS Query, Excel to CI, BI Publisher and Comm Gen. Coordinates testing of regular system updates and corrects functional problems and deficiencies. Troubleshoots systems issues. Develops functional requirements and specifications for enhancements and system modifications with business owners and the Library and Information Technology Division. Performs related responsibilities as required.

JOB DESCRIPTION:

• Analysis of current business processes to develop systematic process improvements

• Provide leadership and motivation for business initiatives

• Review new functionality and business changes with the supporting business office

• Assist the technical team members in debugging problems in the software for technical and/or functional solutions

• Test quarterly software updates

• Create design specifications for technical staff

• Offer recommendations for process improvements

• Perform quality assurance for all deliverables

• Plan annual systems activities and federal regulatory changes

• Resolve production requests

• Coordinate large projects and lead team status meetings

• Answer student questions on the use of the university's student self-service site (OPUS)

• Coordinate communication between campuses and schools on business process

• Maintain set-up tables for the module

• Train internal and departmental users

• Write systems documentation and maintain systems process schedule

• Develop PeopleSoft queries and reports to support the business offices and to diagnose system issues

• Manage security and assign access for new users

• Escalate service requests of software problems to Oracle/PeopleSoft or other software provider

• Experience with enrollment services, financial aid, admissions or student records

• Detailed analysis skills

• Desire to explore new software

• Peoplesoft Campus Solutions business knowledge

• Business experience in Enrollment Services

• Adaptability

• Ability to lead and motivate

• Effective oral and written communication skills

• Technologically proficient

• Attention to detail

• Strong interpersonal skills

• Effective team player

• Creativity and innovation

• Presentation skills

• Report writing

MINIMUM QUALIFICATIONS:

• Bachelor's degree and five years of PeopleSoft or related systems experience OR an equivalent combination of education, training and experience.

PREFERRED QUALIFICATIONS:

• Past experience in higher education is preferred as well as experience within a student enrollment services area, such as Admission, Campus Community, Financial Aid, Student Records, or Student Financials.

• Candidates should possess effective oral and written communication skills and work well with employees, students, and parents in a professional manner. This role includes attending meetings at various campus locations.

• Experience with PeopleSoft Student Administration/Campus Solutions software (including tools such as XML Publisher, Query Manager), Microsoft Office (Excel, Word, Access, PowerPoint, Visio) and the Internet preferred.

NOTE: This role will be granted the opportunity to work from home temporarily during the COVID-19 pandemic, with intent to return to an Emory University location in the future. Emory reserves the right to change this status with notice to employee.

Emory Supports a Diverse and Inclusive Culture

Emory University is dedicated to providing equal opportunities and equal access to all individuals regardless of race, color, religion, ethnic or national origin, gender, genetic information, age, disability, sexual orientation, gender identity, gender expression, and veteran's status. Emory University does not discriminate in admissions, educational programs, or employment on the basis of any factor stated above or prohibited under applicable law. Students, faculty, and staff are assured of participation in University programs and in the use of facilities without such discrimination. Emory University complies with Executive Order 11246, as amended, Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veteran's Readjustment Assistance Act, and applicable executive orders, federal and state regulations regarding nondiscrimination, equal opportunity and affirmative action. Emory University is committed to achieving a diverse workforce through application of its affirmative action, equal opportunity and nondiscrimination policy in all aspects of employment including recruitment, hiring, promotions, transfers, discipline, terminations, wage and salary administration, benefits, and training. Inquiries regarding this policy should be directed to the Emory University Department of Equity and Inclusion, 201 Dowman Drive, Administration Building, Atlanta, GA 30322. Telephone: 404-727-9867 (V) | 404-712-2049 (TDD).

Emory University is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. To request this document in an alternate format or to request a reasonable accommodation, please contact the Department of Accessibility Services at 404-727-9877 (V) | 404-712-2049 (TDD). Please note that one week advance notice is preferred.

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Job Number 63764

Job Type Regular Full-Time

Division EVP Provost Academic Affairs

Department Student PeopleSoft

This position may involve the following Health and Safety issues: Not Applicable

Job Category Information Technology

Location : Name Emory Campus-Clifton Corridor

Campus Location (For Posting) : Location US-GA-Atlanta