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Emory Healthcare/Emory University Manager RN or LCSW, Case Management in Atlanta, Georgia


The shift for this position is 8a-5:30p

JOB DESCRIPTION: The Manager, Case Management (CM) is responsible for direct oversight of the daily operations of the Case Management department as it relates to Utilization Review and/or Discharge Planning. Ensures departmental day to day operations are successful by creating schedules, arranging coverage, and dividing work as necessary in order to ensure work is completed in a timely manner which will ensure compliance with regulatory requirements. Responsible for maintaining and managing processes as it relates to day to day workflow. Collaborates with Case Management Leadership in order to successfully implement new policies and procedures. Oversees departmental compliance by ensuring that the team adheres to established policies and procedures. Ensures that the Case Management systems and tools are being utilized as designed including staying up to date with system updates and upgrades. Monitors quality and productivity standards in order to manage individual performance as well as the teams overall performance. Responsible for coaching, developing, training, and the performance management process for employees. Ensures that department, division, and system strategic goals are connected to the daily work of the department. Understands metrics such as LOS, avoidable days, readmissions, saved days and will be able to implement measures in order to achieve targeted goals. Through ability to effectively communicate and organize workflow, must quickly and effectively break down barriers to discharge. Works with Case Management Leadership and Physician Advisors across the system and will collaborate with the interdisciplinary teams as well as the revenue cycle teams as needed.. Displays a broad understanding of complex discharge planning and strength in problem solving and critical thinking. Is able to successfully complete all roles within the department at any given time.

MINIMUM QUALIFICATIONS: If a RN, Bachelor's degree required. Master's degree preferred. Must have a valid, active unencumbered Nursing license or temporary permit approved by the Georgia Licensing Board. LCSW will be accepted in lieu of RN requirements. ACM or CCM certification required within a year of hire or eligibility. Maintains current BLS certification. 3 years of experience in Case Management (CM) required. 3 years healthcare experience required. . Leadership experience preferred. Proven ability to coach, mentor, and lead. Demonstrates leadership abilities.

PHYSICAL REQUIREMENTS (MediumMax 25lbs): up to 25 lbs, 0-33% of the work day (occasionally); 11-25 lbs, 34-66% of the workday (frequently); 01-10 lbs, 67-100% of the workday (constantly); Lifting 25 lbs max; Carrying of objects up to 25 lbs; Occasional to frequent standing & walking, Occasional sitting, Close eye work (computers, typing, reading, writing), Physical demands may vary depending on assigned work area and work tasks.

ENVIRONMENTAL FACTORS: Factors affecting environment conditions may vary depending on the assigned work area and tasks. Environmental exposures include, but are not limited to: Blood-borne pathogen exposure Bio-hazardous waste Chemicals/gases/fumes/vapors Communicable diseases Electrical shock, Floor Surfaces, Hot/Cold Temperatures, Indoor/Outdoor conditions, Latex, Lighting,

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Division Emory Univ Hospital

Campus Location Atlanta, GA, 30322

Campus Location US-GA-Atlanta

Department EUH Social Services

Job Type Regular Full-Time

Job Number 122481

Job Category Nursing

Schedule 8a-5:30p

Standard Hours 40 Hours

Emory Healthcare is an Equal Employment Opportunity employer committed to providing equal opportunity in all of its employment practices and decisions. Emory Healthcare prohibits discrimination, harassment, and retaliation in employment based on race, color, religion, national origin, sex, sexual orientation, gender identity or expression, pregnancy, age (40 and over), disability, citizenship, genetic information, service in the uniformed services, veteran status or any other classification protected by applicable federal, state, or local law.