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Emory Healthcare/Emory University Medication Assistance Coordinator in Atlanta, Georgia


At Emory Healthcare, we integrate science and caring to change the face of health care. Our team members are courageous individuals who are willing to challenge the status quo and help find solutions to complex problems. We’re empowered to influence change for, and with, our patients, their families, the community and each other.

As one of the leading academic medical systems, we’re eager to share what we learn with hospitals around the country, and the world. We’ve got the backing, knowledge, experience and permission to lead the way in developing new and better approaches to preventing and treating disease, and our patients get treatments years before anyone else.

We’re defining a new standard of care for humankind. Are YOU ready to join us?



  • The role of the medication assistance coordinator is primarily to screen, apply, and coordinate application of medication assistance opportunities for patients.

  • This includes enrollment and coordination of necessary paperwork for manufacturer assistance programs, disease-based assistance programs, identifying co-pay assistance for underinsured patients, and use of charity care funds as appropriate.

  • Incumbent will coordinate documentation to promote continuity of treatments, improve access to needed medication, decrease financial harm, and serve as a resource for medication assistance-related questions.

  • May lead meetings as appropriate (e.g. Monthly Medication Assistance Operations) to lead discussions to improve and standardize medication assistance workflows.

  • Identify opportunities for improvement and implement solutions to medication-assistance or communication-related software (e.g. MedData Services, Therigy).

  • Maintain centralized location of medication assistance resources, including but not limited to policies/procedures, dashboards, etc.

  • Effectively escalate medication assistance issues to Medication Assistance Operations meeting, analyze root causes to any issues, develop and present any solutions or decision points.

  • Develop monthly tracking mechanisms of medication assistance delivered (financial benefit, number of patients served).

  • Create travel justification for future Medication Assistance team development (e.g. conferences or site-visit).

  • Develop standard work related to the medication assistance program (e.g. proactive process to prevent gaps in medication assistance).

  • Present orientation material and in-service on education to staff (pharmacy and non-pharmacy) on the Emory Medication Assistance Program, related processes, and contact points.

  • Establish self as a primary internal and external liaison, subject matter expert, and liaison for medication assistance. Perform other duties as assigned or requested.


  • A bachelor's degree in a field related to the program.

  • At least three years of pharmacy experience, medication assistance experience, or related financial or patient-care experience. Registration as a pharmacy technician is required or must be obtained within 3 months of employment.PHYSICAL REQUIREMENTS

  • (Medium): 20-50 lbs; 0-33% of the work day (occasionally); 11-25 lbs, 34-66% of the workday (frequently); 01-10 lbs, 67-100% of the workday (constantly); Lifting 50 lbs max; Carrying of objects up to 25 lbs; Occasional to frequent standing & walking, Occasional sitting, Close eye work (computers, typing, reading, writing), Physical demands may vary depending on assigned work area and work tasks.ENVIRONMENTAL FACTORS:

  • Factors affecting environment conditions may vary depending on the assigned work area and tasks.

  • Environmental exposures include, but are not limited to: Blood-borne pathogen exposure Bio-hazardous waste Chemicals/gases/fumes/vapors Communicable diseases Electrical shock , Floor Surfaces, Hot/Cold Temperatures, Indoor/Outdoor conditions, Latex, Lighting, Patient care/handling injuries, Radiation , Shift work, Travel may be required. Use of personal protective equipment, including respirators, environmental conditions may vary depending on assigned work area and work tasks

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Division Emory Univ Hosp-Midtown

Campus Location Atlanta, GA, 30308

Campus Location US-GA-Atlanta

Department EHM Specialty Pharmacy

Job Type Regular Full-Time

Job Number 62820

Job Category Pharmacy

Schedule 8a-4:30p

Standard Hours 40 Hours

Emory Healthcare is an Equal Employment Opportunity employer committed to providing equal opportunity in all of its employment practices and decisions. Emory Healthcare prohibits discrimination, harassment, and retaliation in employment based on race, color, religion, national origin, sex, sexual orientation, gender identity or expression, pregnancy, age (40 and over), disability, citizenship, genetic information, service in the uniformed services, veteran status or any other classification protected by applicable federal, state, or local law.