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Emory Healthcare/Emory University Mgr, Gift Shops in Atlanta, Georgia



  • Oversees daily operations of the two gift shops within Emory Saint Joseph's Hospital.

  • Plans, administers, and monitors shops' capital equipment, operations, and personnel budgets.

  • Processes cash deposits, preparing reports as necessary, and manages daily cash flow.

  • Assists external auditors preparation for annual audits and tax return.

  • Selects, purchases, ensures receipt and payment of and sets retail prices for store merchandise.

  • Develops, implements, and insures adherence to customer service procedures.

  • Determines inventory needs and maintains appropriate inventory levels and product mix.

  • Manages shops' staff, including hiring, scheduling, problem-resolution, training, and performance assessment.

  • Attractively designs, prepares, and displays merchandise, including fresh flower arrangements.

  • Plans and promotes seasonal and selected merchandise to increase sales opportunities.

  • Participates in developing departmental goals and objectives.

  • Meets with other staff members to discuss progress and to develop future courses of action.

  • Supervises staff and manages employee performance.

  • Provides ongoing performance feedback, addresses problems, hires, orients and trains employees, verifies competency and identifies and suggests ways to develop skills.

  • Schedules staff and monitors workflow.

  • Develops, implements and insures adherence to customer service procedures.

  • Works with manager to formulate plan for professional development.

  • Attends educational in-services as appropriate.

  • Participates in professional activities and organizations to maintain knowledge of current trends, practices, and developments.

  • Participates on committees and in research or studies as appropriate.

  • Assesses needs and develops and implements staff development and training and inservice programs as appropriate.


  • Two years of college coursework.

  • Six years of retail experience which includes two years of management experience.

  • Knowledge of various personal computer software packages.

PHYSICAL REQUIREMENTS (Medium): 20-50 lbs; 0-33% of the work day (occasionally); 11-25 lbs, 34-66% of the workday (frequently); 01-10 lbs, 67-100% of the workday (constantly); Lifting 50 lbs max; Carrying of objects up to 25 lbs; Occasional to frequent standing & walking, Occasional sitting, Close eye work (computers, typing, reading, writing), Physical demands may vary depending on assigned work area and work tasks.

ENVIRONMENTAL FACTORS: Factors affecting environment conditions may vary depending on the assigned work area and tasks. Environmental exposures include, but are not limited to: Blood-borne pathogen exposure Bio-hazardous waste Chemicals/gases/fumes/vapors Communicable diseases Electrical shock , Floor Surfaces, Hot/Cold Temperatures, Indoor/Outdoor conditions, Latex, Lighting, Patient care/handling injuries, Radiation , Shift work, Travel may be required. Use of personal protective equipment, including respirators, environmental conditions may vary depending on assigned work area and work tasks.

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Division St. Joseph's Hospital

Campus Location Atlanta, GA, 30342

Campus Location US-GA-Atlanta

Department SJH Guest Volunteer Services

Job Type Regular Full-Time

Job Number 74253

Job Category Business Operations

Schedule Other

Standard Hours 40 Hours

Emory Healthcare is an Equal Employment Opportunity employer committed to providing equal opportunity in all of its employment practices and decisions. Emory Healthcare prohibits discrimination, harassment, and retaliation in employment based on race, color, religion, national origin, sex, sexual orientation, gender identity or expression, pregnancy, age (40 and over), disability, citizenship, genetic information, service in the uniformed services, veteran status or any other classification protected by applicable federal, state, or local law.