Emory University Patient Access Rep I (ETS)-Temp Position $13.50/hr-10:30am to 7:00pm in Atlanta, Georgia
JOB DESCRIPTION: * For use by Emory Temporary Services only * Obtains demographic and insurance information for preregistration/registration on all patients. Communicates hospital's financial policies to all patients. Identifies patients who require early financial counseling intervention. Collects on self pay accounts, co-pay and deductibles. Documents financial arrangements. Schedules procedures/follow up appointments. Ensures and reviews all demographic data for hospital visits. Crosstrains in other Access Departments and Facilities. Schedules procedures/follow up appointments in General Patient Registration Millennium Scheduling. Completes demographic and insurance. Provides patients with exam information. Familiar with Advance Beneficiary Notice, precertification, ICD-10 coding, Medical Terminology. Communicates with Physician Offices, Staff, and other departments. Responsible for obtaining pre-certification and/or managed care referrals for inpatient and out patient encounters. Other responsibilities include performing verification of benefits, order entry, and pre-certification for elective and emergency admissions. Position requires self-motivated individual who can handle high patient volumes and fast pace. Assist with departmental workflow as needed. Maintains thorough understanding of insurance, registration, scheduling, referrals, authorizations, and account follow-up. Maintains knowledge of departmental applications i.e. Eclipse, E-Cashiering, FirstNet, HealthQuest, General Patient Registration (GPR), Enterprise Encounter, Scheduling, Millennium, and Patient Responsibility Pricer, and other systems utilized by Patient Access. Performs other duties as required.
MINIMUM QUALIFICATIONS: High school diploma or equivalent. Must have at least 1 year Healthcare, registration, collections, billing, insurance related experience, or customer service. Knowledge of Medicare, Medicaid, and other commercial payers (HMO, PPO) preferred. CHAA (Certified Healthcare Access Associate) CPAR (Certified Patient Account Representative) and/or CFC (Certified Financial Counselor) preferred. Typing skills with a minimum of 35 wpm and good communication skills.
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Job Number 30710
Job Type Regular Full-Time
Division Emory Healthcare Inc.
Department EHI Pre Arrival Services
This position may involve the following Health and Safety issues: Not Applicable
Job Category Revenue Cycle & Managed Care
Emory University is an equal opportunity/equal access/affirmative action employer fully committed to achieving a diverse workforce and complies with all applicable Federal and Georgia State laws, regulations, and executive orders regarding nondiscrimination and affirmative action in its programs and activities. Emory University does not discriminate on the basis of race, color, religion, ethnic or national origin, gender, genetic information, age, disability, sexual orientation, gender identity, gender expression, and veteran's status. Inquiries about this statement should be directed to the Office of Equity and Inclusion, 201 Dowman Drive, Administration Bldg, Atlanta, GA 30322