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Emory Healthcare/Emory University Patient Access Rep I (ETS) in Atlanta, Georgia

Description

PLEASE READ JOB DESCRIPTION AND ADDITIONAL QUALIFICATIONS BEFORE APPLYING, THANK YOU!

JOB DESCRIPTION:

  • Obtains demographic and insurance information for preregistration/registration on all patients.

  • Communicates hospital's financial policies to all patients.

  • Identifies patients who require early financial counseling intervention.

  • Collects on self pay accounts, co-pay and deductibles.

  • Documents financial arrangements.

  • Schedules procedures/follow up appointments.

  • Ensures and reviews all demographic data for hospital visits.

  • Crosstrains in other Access Departments and Facilities.

  • Schedules procedures/follow up appointments in General Patient Registration Millennium Scheduling.

  • Completes demographic and insurance.

  • Provides patients with exam information.

  • Familiar with Advance Beneficiary Notice, precertification, ICD-10 coding, Medical Terminology.

  • Communicates with Physician Offices, Staff, and other departments.

  • Responsible for obtaining pre-certification and/or managed care referrals for inpatient and out patient encounters.

  • Other responsibilities include performing verification of benefits, order entry, and pre-certification for elective and emergency admissions.

  • Position requires self-motivated individual who can handle high patient volumes and fast pace.

  • Assist with departmental workflow as needed.

  • Maintains thorough understanding of insurance, registration, scheduling, referrals, authorizations, and account follow-up.

  • Maintains knowledge of departmental applications i.e. Eclipse, E-Cashiering, FirstNet, HealthQuest, General Patient Registration (GPR), Enterprise Encounter, Scheduling, Millennium, and Patient Responsibility Pricer, and other systems utilized by Patient Access.

  • Performs other duties as required. MINIMUM QUALIFICATIONS:

  • High school diploma or equivalent.

  • Must have at least 1 year Healthcare, registration, collections, billing, insurance related experience, or customer service.

  • Knowledge of Medicare, Medicaid, and other commercial payers (HMO, PPO) preferred.

  • CHAA (Certified Healthcare Access Associate) CPAR (Certified Patient Account Representative) and/or CFC (Certified Financial Counselor) preferred.

  • Typing skills with a minimum of 35 wpm and good communication skills.

Additional Details

Temp to Permanent Opportunity

8am to 5pm

Full-Time 40 hours

$14.25/hr pay rate

All final candidates must receive satisfactory results on all pre-employment processing, which may include: Background check, References, Drug and Nicotine Testing and Health Assessment.

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Job Number 48504

Job Type Temporary Full-Time

Division Emory Healthcare Inc.

Department EHI-Central Scheduling

This position may involve the following Health and Safety issues: Not Applicable

Job Category Revenue Cycle & Managed Care

Location : Name Peachtree Center

Campus Location (For Posting) : Location US-GA-Atlanta

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