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Emory Healthcare/Emory University Process Improvement Specialist III in Atlanta, Georgia


Lean experience required.


JOB DESCRIPTION: Coordinates and supervises the work of process improvement teams at both the system and operating unit level. Utilizes lean methodologies to analyze organizational systems and processes, to make recommendations for operational improvements, and to coordinate the implementation of changes. Develops project approaches and prepares detailed work plans for completion of projects utilizing project charters and A3 documentation. Assists departmental management, senior leadership, and teams throughout the project and during implementation of recommended changes. Serve as a resource for education and training regarding internal process improvement tools and strategies. Provides technical support to performance improvement teams on the use of lean tools, coaching, and data analysis. Builds strong cross-functional relationships to ensure that all stakeholders are appropriately engaged. Presents and communicates project progress and outcomes at all levels in the organization in a professional and effective manner. Can operate independently and locate improvement opportunity in a healthcare setting. Maintains a skillset that aligns with Emory Healthcare's lean skills matrix. Performs other related responsibilities as required.


  • Bachelor's degree in a Healthcare, Data Analysis, or Quality Improvement related field.

  • Five years directly related work experience. Master's degree may substitute for experience.

  • Experience as a project leader.

  • Experience with Lean quality improvement methodology, data collection, and data analysis.

PHYSICAL REQUIREMENTS (Medium): 20-50 lbs; 0-33% of the work day (occasionally); 11-25 lbs, 34-66% of the workday (frequently); 01-10 lbs, 67-100% of the workday (constantly); Lifting 50 lbs max; Carrying of objects up to 25 lbs; Occasional to frequent standing & walking, Occasional sitting, Close eye work (computers, typing, reading, writing), Physical demands may vary depending on assigned work area and work tasks.

ENVIRONMENTAL FACTORS: Factors affecting environment conditions may vary depending on the assigned work area and tasks.Environmental exposures include, but are not limited to:Blood-borne pathogen exposure Bio-hazardous waste Chemicals/gases/fumes/vapors Communicable diseases Electrical shock, Floor Surfaces, Hot/Cold Temperatures, Indoor/Outdoor conditions, Latex, Lighting, Patient care/handling injuries, Radiation, Shift work, Travel may be required. Use of personal protective equipment, including respirators, environmental conditions may vary depending on assigned work area and work tasks.

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Division Emory Univ Hosp-Midtown

Campus Location Atlanta, GA, 30322

Campus Location US-GA-Atlanta

Department EHM WCI Shared Service

Job Type Regular Full-Time

Job Number 80197

Job Category Business Operations

Schedule 8a-4:30p

Standard Hours 40 Hours

Emory Healthcare is an Equal Employment Opportunity employer committed to providing equal opportunity in all of its employment practices and decisions. Emory Healthcare prohibits discrimination, harassment, and retaliation in employment based on race, color, religion, national origin, sex, sexual orientation, gender identity or expression, pregnancy, age (40 and over), disability, citizenship, genetic information, service in the uniformed services, veteran status or any other classification protected by applicable federal, state, or local law.