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Emory Healthcare/Emory University Program Administrator, Pre-Licensure in Atlanta, Georgia

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Description

Reporting to the Associate Director of Academic Programs, the Pre-Licensure Program Administrator will serve as the primary liaison between students, faculty, and administration for the Nell Hodgson Woodruff School of Nursing’s (NHWSN) Pre-Licensure Education Programs, work in partnership with other NHWSN departments, an collaborate with the Office of Clinical Credentialing, Compliance, and Placements to track incident reports, Georgia Board Reports, and provide backup support for Pre-Licensure student credentialing and compliance.

The Pre-Licensure Program Administrator will be part of the Office of Education, representing the NHWSN’s Undergraduate Program at various meetings and events.

In collaboration with other Office of Education staff, the Pre-Licensure Program Administrator will ensure the highest quality of educational excellence is delivered to achieve outcomes that are significant and distinctive through strategic planning and the evaluation of program deliverables on a continuous basis.

JOB DESCRIPTION:

Serve as the primary support person for the Pre-Licensure Program Directors by organizing, coordinating, and planning operations facets of the NHWSN Undergraduate Program and its related activities which include, but are not limited to the following:calendar management, event planning, recording meeting minutes, drafting correspondences, developing promotional materials, verifying records, expense report, budgetary tracking, and various tasks related to document preparation.

Student Liaison

  • Serves as the primary point person for Pre-Licensure students for any academic issues, questions or inquiries.

  • Works to de-escalate and resolve student issues when possible; coordinates and communicates escalated student issues with faculty and administration as necessary

  • Distributes information to each Pre-Licensure cohort via listservs and other NHWSN communication platforms

  • Validates student records and assists with student registration.

  • Assist with and maintain records related to student issues in collaboration with the Office of Student Affairs.

  • Track and assist in developing action and/or goal setting plans for Pre-Licensure students that require additional support.

Program Support

  • Collect and analyze data related to student satisfaction, program evaluation, operational competencies, and budgetary efficiency which will help influence the NHWSN administration’s strategic planning.

  • Continuously maintains and updates the Pre-Licensure Program dashboard with data related to student satisfaction, performance, pass rates, diversity/inclusion, trends, enrollment statistics, and additional information as requested by Program Leadership and NHWSN Administration.

  • Maintains and updates Pre-Licensure Program task calendar.

  • Collaborate with the Office of Admissions on Pre-Licensure Program enrollment goals and strategies.

  • Provide admissions and enrollment reports to Pre-Licensure Program Directors on a monthly basis.

  • Coordinates Pre-Licensure Program faculty and Pre-Licensure Program Director meetings including agenda preparation/distribution, recording of minutes, and meeting moderation. Supports Pre-Licensure Track Coordinators with administrative tasks related to day to day operations of the Undergraduate Program.

  • Tracks and maintains various organizational memberships and affiliations related to the Pre-Licensure Programs.

  • Provide counsel to Undergraduate faculty on NHWSN strategic planning and goals.

  • Track and communicate any changes or updates related to Undergraduate Education.

Event Planning/Management

  • Plans, manages, and communicates various Undergraduate events including but not limited to: student orientation, cohort meetings, award ceremonies, faculty meetings, and luncheons.

  • Assists with various NHWSN events, some of which may occur outside of regular business hours.

Interdepartmental Collaboration and Development

  • Serves on at least one NHWSN committee.

  • Attends developmental training as required.

  • Serves as the Undergraduate Program representative in monthly staff meetings and other NHWSN engagements.

  • Actively participates in NHWSN events such as ceremonies, lectures, outings, and retreats as necessary.

  • Performs related responsibilities as required. This is not an administrative support position.

MINIMUM QUALIFICATIONS:

  • Bachelor's degree in a field related to the program and

  • Two years of related experience, or an equivalent combination of education, training and experience.

PREFERRED QUALIFICATIONS:

  • Experience in customer service

  • Excellent writing, editing, and oral communication skills

  • Ability to operate in a fast-paced environment with many competing priorities and deadlines

  • Creative, energetic, and confident

  • Passion for learning and acquiring new skills

  • Analytical and strategic thinker

NOTE: This role will be granted the opportunity to work from home temporarily during the COVID-19 pandemic, with intent to return to an Emory University location in the future. Emory reserves the right to change this status with notice to employee.

Emory Supports a Diverse and Inclusive Culture

Emory University is dedicated to providing equal opportunities and equal access to all individuals regardless of race, color, religion, ethnic or national origin, gender, genetic information, age, disability, sexual orientation, gender identity, gender expression, and veteran's status. Emory University does not discriminate in admissions, educational programs, or employment on the basis of any factor stated above or prohibited under applicable law. Students, faculty, and staff are assured of participation in University programs and in the use of facilities without such discrimination. Emory University complies with Executive Order 11246, as amended, Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veteran's Readjustment Assistance Act, and applicable executive orders, federal and state regulations regarding nondiscrimination, equal opportunity and affirmative action. Emory University is committed to achieving a diverse workforce through application of its affirmative action, equal opportunity and nondiscrimination policy in all aspects of employment including recruitment, hiring, promotions, transfers, discipline, terminations, wage and salary administration, benefits, and training. Inquiries regarding this policy should be directed to the Emory University Department of Equity and Inclusion, 201 Dowman Drive, Administration Building, Atlanta, GA 30322. Telephone: 404-727-9867 (V) | 404-712-2049 (TDD).

Emory University is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. To request this document in an alternate format or to request a reasonable accommodation, please contact the Department of Accessibility Services at 404-727-9877 (V) | 404-712-2049 (TDD). Please note that one week advance notice is preferred.

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Job Number 59811

Job Type Regular Full-Time

Division School Of Nursing

Department SON: Education

This position may involve the following Health and Safety issues: Not Applicable

Job Category Business Operations

Location : Name Emory Campus-Clifton Corridor

Campus Location (For Posting) : Location US-GA-Atlanta

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