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Emory Healthcare/Emory University Program Coordinator in Atlanta, Georgia

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Emory University is a leading research university that fosters excellence and attracts world-class talent to innovate today and prepare leaders for the future.We welcome candidates who can contribute to the diversity and excellence of our academic community.

Description

The Program Coordinator organizes the course materials, facility reservations, and enrollment monitoring for all assigned classes to ensure instructors are well informed and prepared for class sessions. Responsible for learning detailed information about each course offered so can competently answer questions. Assists with yearly schedule planning and responsible for scheduling and confirming classes according to the plan. Consults with instructors and adjusts schedules as necessary. Emergencies arising during the execution of classes must be dealt with immediately. Occasionally equipment malfunctions or other situations will arise, and the Coordinator is expected to attempt to remedy the situation using resources at their disposal. Uses a thorough knowledge of MS Excel to prepare appropriate financial information to assist with budgeting and revenue and expense tracking. Ensures accuracy of financial information entered in registration system. Coordinator assists with budget for assigned program areas.

JOB DESCRIPTION:

  • Primary duties are organizing, coordinating, and planning operational facets of a program and its related activities which include, but are not limited to the following: establishing long-term operational objectives, researching factors that may impact the success of the program, and working with individuals or groups to research and document program requirements in order to provide appropriate input into the development of strategic plans.

  • Develops work plans to accomplish program goals and objectives and monitors progress toward their achievement.

  • Conducts research and gathers information to develop various publications.

  • Develops promotional materials which may include content for reports, briefings, newsletters, grants or other written information related to the program.

  • Assists in developing and coordinating program-related conferences, conventions, or meetings.

  • Monitors expenditures and may participate in the budget planning process and prepare financial reports.

  • May assist in identifying funding resources and developing fund-raising strategies and initiatives.

  • Prepares operational and statistical reports.

  • Conducts training, represents the program at meetings and conferences, and networks with affiliated groups.

  • May supervise assigned project staff, interns and/or volunteers.

  • Performs related responsibilities as required.

  • This is not an administrative support position.

ADDITIONAL JOB DETAILS:

  • Schedules, reschedules and cancels classes in assigned program areas as needed.

  • Confirms availability with instructors and sends course contracts.

  • Creates courses in registration system and opens for enrollment.

  • Reviews course listings on website for accuracy.

  • Enters and ensures accuracy of course and program financial information in registration system.

  • Completes monthly revenue tracking process for assigned program areas using several systems as well as MS Excel.

  • Orders course materials as needed and provides instructors with relevant materials (rosters, evaluations, etc.) at the start of each course.

  • Manages instructor questions about scheduling and curriculum.

  • Sends reminder emails to students prior to the start of each course.

  • Answers student questions regarding course material access .

  • Responsible for course setup and maintenance in Canvas and Zoom.

  • Provides guidance to instructors regarding use of Canvas and Zoom.

  • Assists instructors and students during live Zoom class sessions.

  • Submits instructor payments for processing in a timely manner.

  • Issues course certificates as needed.

  • Assists in yearly course planning.

  • Assists with special projects, including but not limited to, marketing research and curriculum development.

MINIMUM QUALIFICATIONS:

  • Bachelor's degree in a field related to the program and two years of related experience, or an equivalent combination of education, training and experience.

PREFERRED QUALIFICATIONS:

  • Bachelor’s degree from an accredited college or university.

  • A documented record of success in college / university / post-secondary education administration preferred.

  • Knowledge of and ability to quickly learn educational software to maximize efficient use and application.

  • Experience with Destiny 1, Canvas and Zoom preferred.

  • Significant mastery of MS Office suite.

  • Excellent verbal and written communication and interpersonal skills.

  • Outstanding problem-solving and analytical skills.

  • Ability to plan and execute projects in a timely manner.

  • Self-starter with ability to work well with minimal supervision on a variety of tasks at any one time.

  • Highly organized.

  • Works a varied schedule to accommodate the needs of adult students. Note that this includes occasional evenings and weekends.

  • Ability to use math functions for financial reports and create and understand graphs and spreadsheets.

  • Familiarity with process design and project management desirable.

PLEASE INCLUDE A COVER LETTER STATING HOW YOUR SKILLS AND EXPERIENCE ARE A GOOD MATCH FOR THIS POSITION.

NOTE: This role will be granted the opportunity to work from home temporarily during the COVID-19 pandemic, with intent to returnto an Emory University location in the future. Emory reserves the right to change this status with notice to employee.

Emory Supports a Diverse and Inclusive Culture

To ensure the safety of our campus community, the COVID-19 vaccine is required. For more information on the University and Hospital policies and potential exemptions, please see our website.

Emory University is dedicated to providing equal opportunities and equal access to all individuals regardless of race, color, religion, ethnic or national origin, gender, genetic information, age, disability, sexual orientation, gender identity, gender expression, and veteran's status. Emory University does not discriminate in admissions, educational programs, or employment on the basis of any factor stated above or prohibited under applicable law. Students, faculty, and staff are assured of participation in University programs and in the use of facilities without such discrimination. Emory University complies with Executive Order 11246, as amended, Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veteran's Readjustment Assistance Act, and applicable executive orders, federal and state regulations regarding nondiscrimination, equal opportunity and affirmative action. Emory University is committed to achieving a diverse workforce through application of its affirmative action, equal opportunity and nondiscrimination policy in all aspects of employment including recruitment, hiring, promotions, transfers, discipline, terminations, wage and salary administration, benefits, and training. Inquiries regarding this policy should be directed to the Emory University Department of Equity and Inclusion, 201 Dowman Drive, Administration Building, Atlanta, GA 30322.

Emory University is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. To request this document in an alternate format or to request a reasonable accommodation, please contact the Department of Accessibility Services at 404-727-9877 (V) | 404-712-2049 (TDD). Please note that one week advance notice is preferred.

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Job Number 73545

Job Type Regular Full-Time

Division EVP Provost Academic Affairs

Department Emory Continuing Education

This position may involve the following Health and Safety issues: Not Applicable

Job Category Business Operations

Location : Name Century Center at Clairemont Rd.

Campus Location (For Posting) : Location US-GA-Atlanta

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