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Emory Healthcare/Emory University Senior Director of Alumni and Constituent Giving in Atlanta, Georgia

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Description

The Constituent Giving and Donor Relations team develops and implements programming to engage, solicit, and steward prospective and current donors across Emory University and Emory Healthcare. On the Constituent Giving side, the team is responsible for broad, multi-channel campaigns for all of Emory’s constituents, to include direct mail, email, targeted ads, telephone, and texting, as well as targeted programming and crowdfunding to acquire and renew donors. Within Donor Relations, the team is responsible for stewardship strategies for all donors, Emory’s loyalty societies, and those who give to specific campaigns or projects. In addition, they design stewardship for major and principal-level donors across the university and partner on donor-specific recognition and stewardship plans. This position will report to the Executive Director of Constituent Giving & Donor Relations.

JOB DESCRIPTION:

  • Leads, develops and implements strategies and effective solicitation programs for centralized constituent giving, for university and healthcare audiences.

  • Programs may include direct mail, donor engagement, telefund, digital fundraising, or affinity programs.

  • Leads Constituent Giving team and sets goals and strategies for responsible program, and oversees the evaluation of outcomes and effectiveness.

  • Acts as strategic partner to Emory's schools and units to design and implement fundraising projects for priority programs.

  • Determines data needs for programs including data collection, data management, analysis and high level reporting for projects, as well as how data should be collected, routed, analyzed, and reported in CRM system.

  • Leads annual/strategic planning for the department.

  • Oversees the implementation of strategies based on data-driven decision making.

  • Utilizes best practices to inform the development of an overall constituent giving strategic plan.

  • Ensures deliverables are consistent with goals and strategies.

  • Supervises staff.

  • Performs other duties as required.

ADDITIONAL JOB DETAILS:

In addition to the duties outlined above, the Senior Director may be required to:

  • Maintain knowledge/expertise of best practices and current trends for constituent giving and donor relations.

MINIMUM QUALIFICATIONS:

  • A bachelor's degree and seven years of experience in higher education, advancement, fund raising, or non-profit, with a minimum of five years managing staff.

  • Cover Letter Required for Consideration

PREFERRED QUALIFICATIONS:

  • Successful candidates will possess extensive experience managing projects, programs, budgets, and financial reports, working with various technologies including advanced knowledge and experience with Microsoft Office Suite, database and project management software, and CRM systems.

  • An aptitude in mastering new software, applications, and databases. Experience and success in fundraising programs for university and health care constituents.

  • Strong leadership, interpersonal, organizational, problem-solving skills with attention to detail, the ability to work with ambiguity, navigate a complex work environment, and manage multiple projects simultaneously.

  • Possess a high level of professionalism and commitment to confidentiality with sound judgment and discretion.

  • Experience leading teams, working independently as well as collaboratively to achieve goals, with a commitment to delivering exceptional customer service.

  • Strong written and verbal communication skills as well as effective presentation skills.

  • Experience with philanthropic fund management and reporting, including understanding of data and financial information.

  • Prior experience in advancement, fundraising, alumni engagement, non-profit, or a university setting.

  • Capacity to lead and develop a team’s skills through effective feedback and coaching, motivating and empowering colleagues while being institutionally minded, strategic, and impactful.

  • Prior experience in alumni engagement, non-profit, or a university setting.

  • Flexibility to accommodate changing priorities and deadlines.

The role will be granted the opportunity to work from home temporarily during the COVID-19 pandemic, with intent to return to an Emory University location in the future. Emory reserves the right to change this status with notice to employee.

Emory Supports a Diverse and Inclusive Culture

Emory University is dedicated to providing equal opportunities and equal access to all individuals regardless of race, color, religion, ethnic or national origin, gender, genetic information, age, disability, sexual orientation, gender identity, gender expression, and veteran's status. Emory University does not discriminate in admissions, educational programs, or employment on the basis of any factor stated above or prohibited under applicable law. Students, faculty, and staff are assured of participation in University programs and in the use of facilities without such discrimination. Emory University complies with Executive Order 11246, as amended, Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veteran's Readjustment Assistance Act, and applicable executive orders, federal and state regulations regarding nondiscrimination, equal opportunity and affirmative action. Emory University is committed to achieving a diverse workforce through application of its affirmative action, equal opportunity and nondiscrimination policy in all aspects of employment including recruitment, hiring, promotions, transfers, discipline, terminations, wage and salary administration, benefits, and training. Inquiries regarding this policy should be directed to the Emory University Department of Equity and Inclusion, 201 Dowman Drive, Administration Building, Atlanta, GA 30322. Telephone: 404-727-9867 (V) | 404-712-2049 (TDD).

Emory University is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. To request this document in an alternate format or to request a reasonable accommodation, please contact the Department of Accessibility Services at 404-727-9877 (V) | 404-712-2049 (TDD). Please note that one week advance notice is preferred.

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Job Number 70723

Job Type Regular Full-Time

Division Advancement &Alumni Engagement

Department ADV: Eng, Comm, and Marketing

This position may involve the following Health and Safety issues: Not Applicable

Job Category Advancement & Fundraising

Location : Name Emory Campus-Clifton Corridor

Campus Location (For Posting) : Location US-GA-Atlanta

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