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Emory Healthcare/Emory University Senior Director of Alumni Engagement – Emory College of Arts and Sciences in Atlanta, Georgia

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Emory University is a leading research university that fosters excellence and attracts world-class talent to innovate today and prepare leaders for the future. We welcome candidates who can contribute to the diversity and excellence of our academic community.

Description

Emory College of Arts and Sciences plays a critical role in supporting and expanding the liberal arts throughout the University. Students explore widely and dive deeply in rigorous courses of study which are driven by passions for inquiry and discovery. The liberal arts curriculum is backed by all the resources of one of the world’s top research universities. This position will report to the Executive Director of Development.

JOB DESCRIPTION:

  • Responsible for strategic goal setting and management of alumni activities for a specific school, unit, or program.

  • Fosters and strengthens ties with the University's alumni.

  • Oversees the development, marketing, and management of the events/activities coordinated through the designated program.

  • Leads event planning activities and program development directed toward the program's alumni, parents, friends, faculty/staff, and currently enrolled Emory students.

  • Works to increase alumni engagement; participates in alumni and student programming and events; develops relationships with board, chapter and affinity alumni organizations; works to advance the technology and services in support of alumni engagement; represents the program off campus and manages the integration of activities while creating a positive environment for leadership and volunteerism and promoting the traditions and pride associated with the history of Emory University.

  • May be responsible for alumni leadership development, special interest groups, volunteer programs, affinity programs, and online services.

  • Manages and coordinates alumni volunteers and leaders involved in events.

  • Develops and advances University relationships both within the division, and other campus offices, schools/divisions.

  • Serves as the primary liaison and spokesperson for the school/program on issues relating to initiatives, program assessments, leadership development, alumni/donor services, and communications.

  • Handles budget/resource management; marketing and communications; information management; staff supervision; and the strategic development, implementation, and evaluation of events and programs.

  • Manages a team of professional and support staff.

In addition to the duties outlined above, the Senior Director may be required to:

  • Represent the department or serve as primary contact working with other departments across the division/University.

  • Partner with division advancement and engagement officers to qualify, engage, cultivate, and steward potential prospects.

  • Maintain information on selected alumni and prospects including contact reports in CRM system.

  • Meet department metrics for visit preparation, qualification, contact reports, visits, referrals, and accurate coding using the CRM system.

  • Track and evaluate program/team metrics and produce reports on program and event participants to provide an analysis of populations served and inform on goals for respective volunteer programs.

  • Manage technology/information and master database software and applications with the ability to assess data used to determine the use of resources.

  • Research and manage a portfolio of potential prospects for volunteer and engagement opportunities.

  • Establish and maintain meaningful relationships with alumni through ongoing cultivation and strategic stewardship. Leverage relationships and connections to strategically engage individual prospects or groups/networks.

  • Develop and conduct individual and training programs, orientations, and written materials for alumni programs.

  • Develop, lead, and train colleagues and volunteers to execute digital engagement campaigns/programs in support of increased connectivity and presence across digital alumni communities.

  • Maintain knowledge/expertise of best practices and current trends for alumni engagement.

  • Some night and weekend work is required. Some travel may be necessary.

MINIMUM QUALIFICATIONS:

  • A bachelor's degree and seven years of related professional experience.

  • Outstanding verbal, presentation, and written communication skills: an attentive listener, articulate public speaker, and clear and persuasive writer.

  • Cover Letter Required

PREFERRED QUALIFICATIONS:

  • Successful candidates will possess strong organizational, written and verbal communication, and effective presentation skills.

  • Strong interpersonal and problem-solving skills with attention to detail, the ability to work with ambiguity, navigate a complex work environment, and the ability to manage multiple projects simultaneously.

  • Experience managing volunteers and events, leading teams, working independently as well as collaboratively to achieve goals, with a commitment to delivering exceptional customer service.

  • Experience managing budgets and financial reports, working with various technologies including advanced knowledge and experience with Microsoft Office Suite, mass email applications, database and project management software, and CRM systems.

  • Prior experience in advancement, fundraising, alumni engagement, non-profit, or a university setting.

  • Flexibility to accommodate changing priorities and deadlines.

NOTE: This role will be granted the opportunity to work from home temporarily during the COVID-19 pandemic, with intent to return to an Emory University location in the future. Emory reserves the right to change this status with notice to employee.

Emory Supports a Diverse and Inclusive Culture

Emory University is dedicated to providing equal opportunities and equal access to all individuals regardless of race, color, religion, ethnic or national origin, gender, genetic information, age, disability, sexual orientation, gender identity, gender expression, and veteran's status. Emory University does not discriminate in admissions, educational programs, or employment on the basis of any factor stated above or prohibited under applicable law. Students, faculty, and staff are assured of participation in University programs and in the use of facilities without such discrimination. Emory University complies with Executive Order 11246, as amended, Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veteran's Readjustment Assistance Act, and applicable executive orders, federal and state regulations regarding nondiscrimination, equal opportunity and affirmative action. Emory University is committed to achieving a diverse workforce through application of its affirmative action, equal opportunity and nondiscrimination policy in all aspects of employment including recruitment, hiring, promotions, transfers, discipline, terminations, wage and salary administration, benefits, and training. Inquiries regarding this policy should be directed to the Emory University Department of Equity and Inclusion, 201 Dowman Drive, Administration Building, Atlanta, GA 30322. Telephone: 404-727-9867 (V) | 404-712-2049 (TDD).

Emory University is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. To request this document in an alternate format or to request a reasonable accommodation, please contact the Department of Accessibility Services at 404-727-9877 (V) | 404-712-2049 (TDD). Please note that one week advance notice is preferred.

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Job Number 55830

Job Type Regular Full-Time

Division Advancement &Alumni Engagement

Department ADV: AVP Colleges/Schls/Units

This position may involve the following Health and Safety issues: Not Applicable

Job Category Advancement & Fundraising

Location : Name Emory Campus-Clifton Corridor

Campus Location (For Posting) : Location US-GA-Atlanta

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