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Emory Healthcare/Emory University Senior Director, Operations - Graduate Management Center (CMC) in Atlanta, Georgia

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Emory University is a leading research university that fosters excellence and attracts world-class talent to innovate today and prepare leaders for the future. We welcome candidates who can contribute to the diversity and excellence of our academic community.


The Goizueta Business School is searching for a Senior Director, Operations to support all operational activities for the Graduate Career Management Center (CMC).


  • Responsible for all operational activities for the Graduate Career Management Center including office operations, student onboarding, event planning, student communication, systems management, and vendor contracts and management.

  • Works closely with the directors of the Full Time MBA CMC, Working Professionals CMC, Specialized Masters, and Employer Relations to establish needs, co-manage office projects, and deliver on activities.

  • Serves as primary administrator and super-user for Career Services Management (CSM) system including site settings configuration management, developing, and communicating standard operating procedures, maintaining knowledge of system updates, and training staff and students.

  • Hires, supervises, trains, and evaluates small team of full-time staff with responsibility for reporting/analytics and office management.

  • Has accountability for all Graduate CMC data and surveys for rankings publications, student feedback, coaching engagement, employment opportunities, etc.

  • Develops surveys, captures key metrics, employment statistics, and data analysis for all student populations.

  • Oversees the production of the Goizueta annual employment reports and other marketing materials.

  • Acts as a liaison with all Program Offices and other functions within the business school to coordinate calendars, events activities, student schedules, communications, and event planning, and provide employment data, as needed.

  • Manages student on-boarding, orientation/ pre-class events, communications to students and relevant school areas.

  • Negotiates, maintains, and assesses vendor relationships and contracts, and oversees the scheduling for all vendor workshops and programs.

  • Provides monthly reporting and oversight of CMC budget and assists Associate Dean with budget forecasting.

  • Ensures web presence is accurate and updated for Graduate CMC.

  • Serves as the point of contact for Goizueta IT and facilities issues, upgrades, and services in the CMC.

  • Handles reciprocity agreements and arrangements with other business schools.

  • Performs related responsibilities as required.


  • A bachelor's degree in business administration or a related field and five years of related business or higher education experience or an equivalent combination of education, training, and experience.

  • Experience in a lead or supervisory role.

  • Experience with recruitment systems such as 12 Twenty and/or Handshake, and content management systems such as Blackboard or Canvas is preferred.

NOTE: Position tasks are generally required to be performed in-person at an Emory University location. Remote work from home day options may be granted at department discretion. Emory reserves the right to change remote work status with notice to employee.

Emory Supports a Diverse and Inclusive Culture

Emory University is dedicated to providing equal opportunities and equal access to all individuals regardless of race, color, religion, ethnic or national origin, gender, genetic information, age, disability, sexual orientation, gender identity, gender expression, and veteran's status. Emory University does not discriminate in admissions, educational programs, or employment on the basis of any factor stated above or prohibited under applicable law. Students, faculty, and staff are assured of participation in University programs and in the use of facilities without such discrimination. Emory University complies with Executive Order 11246, as amended, Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veteran's Readjustment Assistance Act, and applicable executive orders, federal and state regulations regarding nondiscrimination, equal opportunity and affirmative action. Emory University is committed to achieving a diverse workforce through application of its affirmative action, equal opportunity and nondiscrimination policy in all aspects of employment including recruitment, hiring, promotions, transfers, discipline, terminations, wage and salary administration, benefits, and training. Inquiries regarding this policy should be directed to the Emory University Department of Equity and Inclusion, 201 Dowman Drive, Administration Building, Atlanta, GA 30322.

Emory University is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. To request this document in an alternate format or to request a reasonable accommodation, please contact the Department of Accessibility Services at 404-727-9877 (V) | 404-712-2049 (TDD). Please note that one week advance notice is preferred.

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Job Number 129544

Job Type Regular Full-Time

Division Goizueta Business School

Department GBS: Graduate Career Mgmt Cntr

This position may involve the following Health and Safety issues: Not Applicable

Job Category Admissions & Student Life

Campus Location (For Posting) : City Atlanta

Location : Name Emory Campus-Clifton Corridor