Emory University Patient Accounts Representative in decatur, Georgia



  • Responsible for collection and follow-up of all accounts assigned prior to, during or after admission and discharge. Communicates the university's or clinical/healthcare financial policies to all patients.

  • Identifies patients who require early financial counseling intervention.

  • Provides information regarding resources for patients who need financial help.

  • Coordinates classification for bad debt and charity. Verifies, researches and completes all paperwork and forms to bill all types of claims for reimbursement via electronic system and hard copy.

  • Serves as a patient advocate during the cycle of the account.


  • A high school diploma or equivalent. Basic typing and good communication skills.

  • For billing or collections positions, one year of collections or billing experience is required.

  • For admissions positions, one year of experience in a healthcare environment or one year of customer service experience is required.

Additonal Details

Bi-lingual preferred, but not required.

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Job Number 20069

Job Type Regular Full-Time

Division School Of Medicine

Department SOM: Emory Med Care Foundation

This position may involve the following Health and Safety issues: Not Applicable

Job Category Revenue Cycle & Managed Care

Emory University is an equal opportunity/equal access/affirmative action employer fully committed to achieving a diverse workforce and complies with all applicable Federal and Georgia State laws, regulations, and executive orders regarding nondiscrimination and affirmative action in its programs and activities. Emory University does not discriminate on the basis of race, color, religion, ethnic or national origin, gender, genetic information, age, disability, sexual orientation, gender identity, gender expression, and veteran's status. Inquiries about this statement should be directed to the Office of Equity and Inclusion, 201 Dowman Drive, Administration Bldg, Atlanta, GA 30322