Emory University Patient Accounts Representative in decatur, Georgia



  • Responsible for collection and follow-up of all accounts assigned prior to, during or after admission and discharge. Communicates the university's or clinical/healthcare financial policies to all patients.

  • Identifies patients who require early financial counseling intervention.

  • Provides information regarding resources for patients who need financial help.

  • Coordinates classification for bad debt and charity. Verifies, researches and completes all paperwork and forms to bill all types of claims for reimbursement via electronic system and hard copy.

  • Serves as a patient advocate during the cycle of the account.


  • A high school diploma or equivalent. Basic typing and good communication skills.

  • For billing or collections positions, one year of collections or billing experience is required.

  • For admissions positions, one year of experience in a healthcare environment or one year of customer service experience is required.

Additional Details

Ability to speak fluent Spanish preferred, but not required.

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Job Number 20069

Job Type Regular Full-Time

Division School Of Medicine

Department SOM: Emory Med Care Foundation

This position may involve the following Health and Safety issues: Not Applicable

Job Category Revenue Cycle & Managed Care

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled